Refunds & Returns

Unfortunately, we can’t accept returns—even if your Haven is unopened and in its original packaging.

Infant formula is a consumable
food product for our most vulnerable population - babies and infants.

Once purchased and delivered, we can not be certain as to whether or not the formula has been stored correctly.

This means we are unable to
accept a returned product and then in good conscience sell it to someone else to feed to their baby.

If you need any help at all on transitioning your little one to Haven talk to your health care provider or please get in touch at our careline email

Shipping & Returns