Deliveries
We can not deliver to PO Boxes.
We utilise the NZ Post courier network for our New Zealand deliveries
NZ Post couriers operate on business days only, 7am – 5pm (local time). They do not operate on weekends or public holidays.
We are also subject to any network constraints or delays that NZ Post may experience.
Because of the increasing challenges with transport providers during severe weather events - there may be unavoidable delivery delays that are outside of our control.
To check if there are any current delivery delays in your area check NZ Post Here
Order Dispatch
Our NZ warehouse is located in Auckland, New Zealand, and is subject to Auckland and national public holidays.
All orders placed before 11:30am on any business day, will be dispatched the same business day. Orders outside of this will be dispatched the following business day (local time).
Shipping
The below shipping time frames refer to our standard shipping method.
Please make sure to select your shipping and delivery options at the checkout.
Normal Delivery
Auckland Region - 1 to 2 days
Rest of the North Island - 2-4 days
South Island and Rural - 4-7 days
Please note: An order cut off time of 11:30am (business day) applies in each region to achieve these delivery time frames. If your order is placed after this time, your order will be dispatched the following business day
Please contact us immediately if you’ve noticed you have made a mistake when ordering, on some occasions if we can intercept the order within the first hour we may be able to make the necessary changes.